Last updated: July 16, 2025

At Llama Carlos , we take great care of your information. This page explains what information we ask for, why we use it, and how we protect it.

1. What information do we collect?

When you register or make a purchase , we may ask for:

• Your name
• Your date of birth
• Your phone number and email address
• Your address
• Health information (only if you are going to speak with a doctor)
• How are you going to pay?

We also automatically collect:

• What cell phone or computer do you use?
• Your internet (IP) address
• Which parts of the site do you visit?

2. What do we use your information for?

Your information is used for:

• Helping you with your health questions
• Send you your products
• Sending you emails with tips or reminders
• Improve our services

3. Do we share your information?

We do not sell your information.
We only share it with:

• Licensed doctors to help you
• Companies that process payments
• People who help us with shipping or technology
• Authorities if required by law

4. How do we protect your information?

We use secure platforms protected by law (HIPAA).
Only authorized people can see your information.

5. Your rights

Can:

• View your information
• Ask us to change it
• Request that we delete your account

Write to us at hola@llamacarlos.com if you want to do it.

6. Children

This site is only for people 18 years of age or older.
We do not collect data from children.

7. Changes to this page

If we change anything, we'll let you know by email or on the website.

8. Do you have any questions?

Write to us at:
hello@llamacarlos.com
Carlos is calling – part of Medworks Aesthetics